Privacy Policy & Community Guidelines
Privacy Policy
1. Introduction
This Privacy Policy explains how eXtrefy collects, uses, and safeguards your personal data.
Capitalized terms used but not defined herein shall have the meanings ascribed to them in the eXtrefy User Agreement, accessible at link to User Agreement
2. Data We Collect
2.1. “Profile Information” may include name, email id, photo, company details, role, work experience, education and global expansion interests, provided by you in a form during registration on the Platform or profile updates.

2.2. “Data” may include Profile Information, Usage Data, Communications, Optional Data, cookies, Log Data, Usage Data. 

2.3. “Usage Data” may include login info and status, profile views, event attendance, content shared within the community, synergy mapping activities and interactions on the Platform.

2.4. “Communications” may include messages, posts, or feedback shared with eXtrefy in case of a support or grievance request via the respective communication channels, this does not include communication among Users unless it is required by law to process it .

2.5. “Optional Data” may include surveys, or preferences if the User chooses to provide them. 

2.6. Cookies: We use cookies to improve your experience on the eXtrefy Platform.

2.7. “Log Data” includes but is not limited to IP address, location, browser type/settings, date/time of requests, and interaction details.

2.8. “Usage Data” Includes but is not limited to content viewed, features used, actions performed, time zone, country, access times, device type, and connection type.

2.9. “Device Information” Includes but is not limited to device name, operating system, device identifiers, and browser used.
3. How We Use Data
How we use your (“User”) data depends on the Services that you use, how you use such Services and the choices you make in your settings.

3.1. To provide, operate, improve and maintain the eXtrefy Platform and AI-powered features and offerings, including responding to your inquiries and facilitating professional networking among founders.

3.2. To personalize and improve User experience by developing and delivering features such as AI-generated information and insights, recommendations, discussion threads, and interaction tools tailored to founders’ needs.

3.3. We use details about your company, to help others find synergies with your company.

3.4. We use your Profile Information to help other Users find your profile.

3.5. To communicate with Users regarding account updates, Platform changes, relevant events, newsletters, and opportunities within the entrepreneurial ecosystem.

3.6. To detect, prevent, and respond to fraud, abuse, security threats, and misuse of the Platform or AI powered Services, ensuring the safety and integrity of our founder community and systems.

3.7. To comply with Applicable Laws, legal obligations, and regulatory requests, and to protect the rights, privacy, safety, and property of Users, the Platform, or third parties.
4. Data Sharing
4.1. With other Users : For Synergy Mapping, Communication, and providing Services on the eXtrefy platform
4.2. Vendors and Service Providers: To deliver, support, and improve the eXtrefy Platform and AI-powered features, we may share Data with trusted third-party vendors and service providers. These include hosting providers, cloud infrastructure, AI and analytics tools, content delivery networks, safety monitoring services , email and notification platforms, payment processors, and other technical service partners. These parties are authorized to process Data solely for performing Services on behalf of eXtrefy under strict confidentiality and security obligations.
4.3. Affiliates: Data may be shared with eXtrefy’s Affiliates Such affiliates are obligated to safeguard and use Data in accordance with this Privacy Policy.
4.4. Government Authorities or Other Third Parties: eXtrefy may disclose Data-including information about your activity on the Platform to governmental or regulatory authorities, law enforcement, industry peers, or other third parties where required by law or when eXtrefy believes disclosure is necessary to (i) comply with legal requirements, (ii) protect rights or property, (iii) enforce Platform policies or law, (iv) prevent fraud or misuse, (v) ensure security and safety, or (vi) avoid legal liability.
4.5. Business Transfers: In the event of any merger, acquisition, restructuring, bankruptcy, or sale of assets involving eXtrefy (hereinafter referred to as “Transaction”), relevant Data may be shared with potential or actual counterparties and advisors to facilitate due diligence and transition. Your Data may be transferred to any successor, assignee, or Affiliate involved in such a Transaction as part of the business assets.
5. Security
5.1. We use industry-standard encryption and security practices to ensure Content processed by us and shared with us over the eXtrefy Platform is reasonably protected from any data breaches.
5.2. You are responsible for keeping your login credentials safe and are expected to not share them with any third party.
6. Your Rights
6.1. Users may request a copy of their Data.

6.2. Users may request correction or deletion of their Data.

6.3. For the purposes of this clause, “Personal Data” shall have the meaning prescribed under applicable data protection laws.

6.4. Opt out of certain communications with eXtrefy.

6.5. Users have the right to withdraw their consent for the processing of their Data at any time, such consent can be withdrawn by a User by the Deactivation of their account
7. Data Retention
7.1. eXtrefy will retain relevant information and associated records for a minimum period of one hundred and eighty (180) days in the following circumstances:
7.1.1. When User Content is removed or access to such Content is disabled due to eXtrefy’s actual knowledge, voluntary action, or following the receipt of a grievance;

7.1.2. When a User terminates their account on the eXtrefy Platform

7.1.3. This retention period may be extended if required by Applicable Laws, court orders, or directives from authorized government agencies.
7.2. eXtrefy retains Data even after a User deactivates, suspends their account or eXtrefy revokes access to their account, until requisite action is taken by the necessary party or until further notice as is provided by eXtrefy.

7.3. eXtrefy may retain Data to resolve disputes, maintain security, prevent fraud and abuse (e.g., if we have restricted your account for breach of our legal terms of use), or fulfill your request to unsubscribe from further messages from eXtrefy.
8. International Data Transfers
As a global Platform, your Data may be transferred across borders, but always under adequate safeguards.
9. Updates to Terms of Use
9.1. eXtrefy reserves the right to modify or update the Terms of Use as is necessary to reflect changes in its Service and policies. Except where otherwise required by law, User will be provided with prior notice of any material changes to the said terms and be given a reasonable opportunity to review such changes before they become effective, via a notification on the Platform or an email.

9.2.  continued access to the eXtrefy Platform or use of Services after the effective date of the updated legal terms, constitutes User’s acceptance of the Terms of Use.

9.3. If a User does not agree to any revised terms or wish to terminate the Agreement, they may do so by Deactivation of their account and discontinuing all use of the Services. This shall not result in any liability on eXtrefy for consented use of Data before such withdrawal of consent by the User.
Community Guidelines

At eXtrefy, we believe in collaboration without borders. To keep our community safe, valuable, and founder-first, we ask every member to follow these guidelines:

  1. Give Before You Take: Offer introductions, knowledge, and help first. A pay-it-forward ethos powers our network.
  1. Be Respectful: Respect cultural, geographic, and business diversity. No discrimination, harassment, or disrespectful behavior.
  1. Share Responsibly: Share insights, opportunities, and leads freely. Do not share sensitive or Confidential Information without consent.
  1. Keep it Noise-Free: No spam, irrelevant promotions, or constant solicitation. Add value with every interaction. 
  1. Celebrate Success: Acknowledge and amplify the wins of fellow founders.
  1. Zero Tolerance Policy: No abusive, harmful, or illegal activity. Violation may lead to Revocation, Suspension or Termination.
  1. Report Issues: Help us keep the community safe. Report inappropriate behavior directly within the Platform.